How To Handle Moving Company Scams
How to Report Moving Frauds and Scams
If you are sure you’ve been scammed by a moving company, learn how to report and take legal actions to fight and protect your rights.
1. File a Complaint With the Moving Company
The first step is to file a direct complaint with the moving company itself. Reputable moving companies will address your issues and come to a mutual agreement. Reach out to their local office and their headquarters to try to solve the problem.
2. Report the Moving Company to the Appropriate Organization
If you’re indeed dealing with a fraudulent moving company, there are various government organizations that you can reach out to and file an official complaint.
Federal Motor Carrier Safety Administration (FMCSA): this agency operates within the US Department of Transportation (USDOT) and it’s tasked with regulating aspects of the trucking, moving and storage industries. This agency often handles interstate moving scams. You can file an official complaint with the FMCSA here.
State Agencies: each state has an agency appointed to handle in-state moving scams and complaints. Contact your state’s association to learn their process to file a fraudulent complaint against a moving company. Find your state’s local enforcement agency here.
American Trucking Association (ATA): this association represents movers across the country. Though they primarily advocate for their members, they also hold them to high service levels and allow for customer complaints. You can submit a complaint to ATA here.
Better Business Bureau (BBB): dedicated to protect consumers and connect them with reputable service providers, the BBB is a great place to start filing a complaint. You can start writing a complaint here.
3. Assess Suing the Company
When all your options have been exhausted, you might consider taking the moving company to a small claims court. Reach out to a trusted lawyer and explain the situation to see if you have a valid case. Suing the company is often the last resource, especially since it involves additional stress, the cost of legal fees and significant time and effort.
https://www.forbes.com/advisor/home-improvement/dealing-with-moving-company-scams/
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